0800 454 654

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  • Police Checked
    A police check is issued as an official document to verify a background check by police or government agency to enumerate any criminal records a service provider may have.
  • $1,000,000 Work Guarantee
    This guarantee is up to one million dollars for work done by Jim's Group Franchisees.

    If you are not satisfied with the job, we will inspect it and have any problems fixed. If we believe the job is good and you do not, we will jointly agree on an independent expert to provide a report at our expense, and fix any problems found. Until this is done, you need not pay for the job. If problems are not fixed within a fortnight, any advance will be refunded.

    Only if no problems are found by the expert, will you be asked to pay the agreed price for the job and half the cost of the report.

    If the job is done to get your bond back on leaving a rental property, the job is only considered good when the agent or landlord is satisfied.

    If payment is made in advance and the job not done, the payment will be refunded.
  • $10,000,000 Public Liability
    A public liability policy covers damage to people or property.

    It is in place to protect business owners if someone sues for personal injury or damage to property.
Book a Service:

All are jobs backed by the Jim's Group Work Guarantee.

Jim's Group offers an unlimited guarantee for all work done by Franchisees, with coverage up to a posted limit for independent contractors. Here's how it works:

  • If you're unsatisfied with the work, we'll inspect and address any issues.
  • If there's disagreement on the quality, we'll agree on an independent expert to assess the job at our expense.
  • You don't pay until the issue is resolved.
  • If problems aren't fixed within two weeks, any advance payment will be refunded.
  • Only if no issues are found by the expert will you be required to pay the full job price and the expert's report cost.

Jim's Trees Insurance Coverage

tree-removalohs & insurance

As a respected member of the NZ community, we understand how important it is to provide the proper insurance coverage when we perform services for our clients. This protects both them and our employees, and we take all necessary precautions to ensure the safety of both.

As we grow, we make sure our safe working practices are adhered to by each of our franchisees and employees. We know that safe-working habits are the most effective, which is why we only hire and use qualified staff members who have received ample training and always adhere to safe operating procedures.

Each vendor and supplier we use must meet stringent guidelines of excellence. We only supply our employees with the finest gloves, safety vests, and various apparatus to help them maintain a safe working environment. All of our staff members are trained to handle safety equipment and care for their coworkers.

We understand how important your property is to you, which is why we take all necessary safety measures to ensure that it is protected while we are on the job. We know that accidents can occur, however, so we ensure that all aspects of our work are covered by the appropriate insurance. We will be happy to share the details of that coverage with you at your request.

Our coverage will take care of any damage done to your property up to $10 million. This includes every service we provide, and our coverage plan details that we be held liable for any damage we cause.

Contact us today to find out more or to schedule a consultation. You can call us on 0800 454 654 or fill out the quote form on our website.