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  • Police Checked
    A police check is issued as an official document to verify a background check by police or government agency to enumerate any criminal records a service provider may have.
  • $1,000,000 Work Guarantee
    This guarantee is up to one million dollars for work done by Jim's Group Franchisees.

    If you are not satisfied with the job, we will inspect it and have any problems fixed. If we believe the job is good and you do not, we will jointly agree on an independent expert to provide a report at our expense, and fix any problems found. Until this is done, you need not pay for the job. If problems are not fixed within a fortnight, any advance will be refunded.

    Only if no problems are found by the expert, will you be asked to pay the agreed price for the job and half the cost of the report.

    If the job is done to get your bond back on leaving a rental property, the job is only considered good when the agent or landlord is satisfied.

    If payment is made in advance and the job not done, the payment will be refunded.
  • $10,000,000 Public Liability
    A public liability policy covers damage to people or property.

    It is in place to protect business owners if someone sues for personal injury or damage to property.
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All are jobs backed by the Jim's Group Work Guarantee.

Jim's Group offers an unlimited guarantee for all work done by Franchisees, with coverage up to a posted limit for independent contractors. Here's how it works:

  • If you're unsatisfied with the work, we'll inspect and address any issues.
  • If there's disagreement on the quality, we'll agree on an independent expert to assess the job at our expense.
  • You don't pay until the issue is resolved.
  • If problems aren't fixed within two weeks, any advance payment will be refunded.
  • Only if no issues are found by the expert will you be required to pay the full job price and the expert's report cost.

OHS & Insurance

BeiJims-Trees-T-42ng a responsible organization, Jim’s Trees understands and recognizes the need for safety of our clients, their properties and our staff as well as taking preventive measures for ensuring a safe workplace.

We continue to adopt, monitor and seek best practices for the safest and most effective results. Our safety policy is a comprehensive set of methodologies and procedures that includes training of our officers, workers and other staff, use of high-quality, properly maintained equipment and complying with these guidelines in every job we undertake irrespective of its magnitude.

All our vendors and suppliers are thoroughly verified; so is the equipment before getting passed onto our people. Top-of-the-line safety gear is given to all our staff, including safety gloves, vests and other devices for minimizing potential injuries. Our team members are also trained to handle all safety apparatus in order to ensure their and other fellow workers’ well-being.

$10 Million Insurance

We know how valuable your property is and what it means to you. Despite taking all possible precautionary measures, accidents can happen. If you have any queries regarding the safety of your property, Jim’s Trees has an industry-leading insurance cover policy that will answer those.

Our insurance cover protects your property from any probable damages and also gives you peace of mind. Since your satisfaction is our primary concern, we offer a $10 Million insurance to safeguard your assets from any type of harm. This insurance amount is applicable to all our services and we are liable for all damages once we commence operations in your property.

Call Jim’s Trees today for a free, no-obligation quote and compare our rates with others. We are confident you won’t find a more cost-effective and professional solutions provider than us in Australia. To find out more about our services, you can also email us or fill out the online form.